Shipping and Return Policy
At Biocosmix, we ensure that our products reach you in the best quality and condition. We have partnered with reputed courier services to guarantee safe and timely deliveries. We offer free shipping on all orders above Rs. 299.
How long does it take for an order to arrive?
All orders are dispatched from our warehouse within 2-3 working days. Most of the orders are delivered within 3-7 working days from the date of order placement. You can track your order on our website by visiting www.biocosmix.com.
Can you return Manure?
Unfortunately, we do not accept returns on manure , unless a wrong or damaged product is delivered. Please notify us within 5 days of delivery and provide images of the issue. Once we receive the information, we will either initiate a refund or send a replacement product based on your preference.
If you’re dissatisfied with the product, you can self-return it within 5 days from the date of delivery by following these steps:
-
Send the product back to us at the return address provided below.
-
Once we receive the product, we will initiate a refund or send a replacement.
-
Please note that you will be responsible for the shipping charges for returning the product.
In case you are concerned about your plant’s health, feel free to contact our support team:
-
Email Us: care@biocosmix.com
-
Call/WhatsApp Us: +91 9600918707
Return Address: Biocosmix Pvt Ltd
No 102 Mudichur Main Road,
MGR Nagar, Mudichur,
Chennai – 600048,
Tamil Nadu, India.